Understanding Director / Deputy Privileges







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Staff assigned as program directors and deputy directors using the Configure Administration feature, are automatically granted a range of privileges in a variety of areas in AWARDS, each of which is listed below. 

IMPORTANT! Each item in this list applies to both program directors and deputy directors unless otherwise specified.  Also note that many of these privileges that are controlled by permission can be taken away via the individual layer of permissions within the System Setup module's Permissions Maintenance feature.

Discharge

  Ability to process discharges without the "Program Admission/Discharge" data entry/access permission.  For more information, see the Program Admission/Discharge permission description.

Hospital

  Ability to modify the hospitals list even without being a member of the "Executive Officer," "CoC Executive Officer," "Agency Executive Officer," "Direct Care Admin Support," or "Direct Care Program Director" user groups, as long as the Display Chart Records Hospital Button permission is assigned.  For more information, see "Who can add to/make changes to the hospitals list?" on the Hospitals Frequently Asked Questions page.

Housing

  Ability to complete housing swaps without the "Program Admission/Discharge" permission.  For more information, see the Program Admission/Discharge permission description.

  Can be viewed in the bed registry report by clicking the down arrow icon next to each program name (program directors only).  For more information, see Viewing a Bed Registry Report.

Incidents

  Ability to view the full content of all incident reports written for their program.  For more information, see "Why can I only see the full content of some incident records and not others?" on the Incidents Frequently Asked Questions page.

  Ability to make edits to incident report content for incident records that have not been locked, even if they were not the original writer of those incidents.  (Because directors/deputies can edit the content of incidents, they cannot add comments to them.)  For more information, see Updating an Initial Incident Report, or "Who can edit an incident that has not yet been locked/filed?" on the Incidents Frequently Asked Questions page.

  Ability to view comments on incident reports written by others.  For more information, see the Incident Report Rules.

  Ability to lock/file incidents written in their program.  For more information, see Updating an Initial Incident Report, or "Who can lock/file an incident?" on the Incidents Frequently Asked Questions page.

  Ability to view forms included in an incident report after the incident has been locked.  For more information, see "Who can view data in forms included with an incident report?" on the Incidents Frequently Asked Questions page.

  Will receive incident review data entry notification messages when a new incident is entered, when an existing incident is updated prior to being locked, and when the incident is locked.  For more information, see "Who are incident review data entry notification messages sent to?" on the Incidents Frequently Asked Questions page.

Intake / Admission

  Ability to enter ban end dates and revoke dates for clients already on the banned list.

  Ability to delete banned list records.

  Ability to process admissions without the "Program Admission/Discharge" permission.  For more information, see the Program Admission/Discharge permission description.

Messages

  Inclusion in the counselor list for their program in the Messages module address book, even if they do not have a caseload, as long as they have logged in within the last 30 days.  For more information, see "How do I change who is on a 'Counselors' or 'Worksites' list?" on the Messages Frequently Asked Questions page.

Miscellaneous

  Ability to electronically sign all documents in their program, based on electronic signature business rule configuration for the program.  For more information, see Setting Individual Program Rules for Electronic Signatures.

Permissions Maintenance (System Setup)

  Default chart access permission for their program, even if the corresponding chart access permission is not set.  For more information, see "Does anyone have chart access to a program by default?" on the Permissions Maintenance Frequently Asked Questions page.

  Are placed in the program director / deputy work role.  For more information, see the "Work Role" portion of the Permissions Layers page.

Reception Desk

  Ability to access the Permitted Users feature in the Reception Desk module without the Permissions Data Entry" permission.  For more information, see Permitted Users.

  Ability to enter reception desk data without the "Permissions Data Entry" permission.  For more information, see Permitted Users.

  Have access to the Lock Dates feature during reception desk data entry.  For more information, see Locking Dates to Program Attendance Data Entry.

  Ability to view monthly reception desk reports. 

Services

  Access to the "My Program" version of the Caseload Activity Report.  For more information, see Viewing a Caseload Activity Report.

  Ability to electronically sign service plans even if the service plan is dated prior to the date that the director was assigned to the director role in AWARDS.  Electronic signature business rules set for the program still apply.  For more information, see "Why can I electronically sign one plan in a program but not another plan?" on the Service Plans Frequently Asked Questions page.

  Will be assigned as the reviewer of a client's service plans on the service plan index if a primary worker was not assigned to the client at intake.  For more information, see "What determines who appears as the worker/reviewer for service plans on the Service Plan Index page and in the Charting Timetable?" on the Service Plans Frequently Asked Questions page.

  May be included in the Charting Timetable worker selection list when viewed by staff.  Other permission and user group requirements also need to be met.  For more information, see "Which users are included in the worker selection list in the charting timetable?" on the Charting Timetable Frequently Asked Questions page.

  May be included in the service coordinator list in data entry mode.  Other permission and user group requirements also need to be met.  For more information, see "Who is included in the coordinator selection lists in data entry mode?" on the Service Coordinators Frequently Asked Questions page.

  Ability to view incident/review progress notes written by other staff in report mode.  (The incident/review progress note type is an option that can be turned on for you by Foothold Staff.)  For more information, see "Why can't some users view an incident/review note I wrote in report mode?" on the Progress Notes Frequently Asked Questions page.

  Ability to view monthly activities reports. 

Staff Training

  Will be included in staff training record reports when a report is run for their program.  For more information, see "What determines which training records are displayed when a report is run for a specific program?" on the Staff Training Frequently Asked Questions page.

Time Off Requests (Attendance)

  Can approve time off for supervisees of the director and all deputy directors in the program.

Work Orders (Operations > Property Maintenance)

  Receive work order request notifications for their program.  For more information, see "Who receives work order notification messages?" on the Property Maintenance Frequently Asked Questions page.

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