Supportive Services Checklist

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The optional AWARDS Supportive Services Checklist functionality enables staff to document multiple services provided to a client on a single date without requiring entry of a progress note or contacts log record.  This functionality takes the place of the basic Contacts Log feature and is located under the button for that feature in the Services - Individual module.

Required Permissions

Because the Supportive Services Checklist feature is optional, it is not automatically available in all databases.  When requested, it is turned on behind-the-scenes in AWARDS on a program-by-program basis by Foothold Technology.  (Contact the Help Desk to make this functionality available in your AWARDS database in place of the basic Contacts Log.)  In order to use this feature once it has been turned on, staff must have the following permissions:

Program Chart Access
Display Any Chart Records Buttons
Display Chart Records Services - Individual Button

  NOTE: Permissions are assigned using the Permissions Maintenance feature.  If you do not have access to that feature and need the permission listed here, please contact your supervisor or your local Help Desk for assistance.

Additionally, though users can view supportive services checklist records written by others, you can only update and delete records for contacts you yourself entered.  An exception is made for users with the "Surrogate Data Entry - Contacts Log" permission.

Click-by-Click Instructions

Entering / Updating a Supportive Services Record - Learn to enter and update checklist records.

Deleting a Supportive Services Record - Learn to remove an existing checklist record.

Viewing a Basic Services Delivery Report - Learn to generate built-in reports of individual detail and summary information for service contacts.

Using the Supportive Services ReportBuilder - Learn to generate customized reports of client demographics and supportive services checklist data.

Additional Supportive Services Checklist Reports 

The following reports, while not located within the Supportive Services Checklist feature itself, can be a useful tool for reviewing services.

Service Contacts ReportBuilder - Located in the Reports module.  Used to generate custom reports of individual and group services. 

Frequently Asked Questions

Supportive Services Checklist Frequently Asked Questions

FootholdConnect Event Recordings

  NOTE: Recordings marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.

Service Contacts Optional Enhancements (42 min) * - May 2016

Join us for a review of the enhancements available for Services module functionality related to recording and reporting on contacts - Progress Notes, Contacts Log, Group Notes, Supportive Services Checklist, and Service Contacts ReportBuilder.

Enhancement Request Forms

Service Contacts - Implementation Request Form