Though group notes do not have "F2F" next to them on the contacts log report, they are being counted as face-to-face time by default.  That face-to-face time will be included in the "Total F2F Contact Hours" summary data at the bottom of the report.

No, electronic signing is not available for contacts log records; however, progress notes added to contact log records can be signed if needed.

The "Backdated Contacts Log  / Group Notes Data Entry" permission assigned using the System Setup module Permissions Maintenance feature is required in order to backdate contacts log records.

The total number of contacts can be calculated using the Contacts Log feature in report mode.  Run the report for "All Workers," "All Consumers," and the date range you are collecting data for.  It will give you a list of all the contacts within that date range, and will include the contacts in that period for all clients regardless of whether or not they were discharged during or after the end date used. 

In order to backdate contacts log entries that contain notes users must have both the "Backdated Contacts Log/Group Notes Data Entry" and "Backdated Progress Notes Data Entry" permissions.  Unless a user has both of those permissions, the backdated contacts logs will remain locked.

If you have the necessary permissions and the note is still locked, it may need to be manually unlocked before it can be edited.  For more information on unlocking, please refer to the "How do I unlock a locked contacts log record?" frequently asked question below.

Contacts entered by an employee prior to his or her termination can be printed by running the contacts log report for "All Workers" for a specific date range and the "Worker" sort by option.  Within the report contents all of the terminated employee's contacts will be grouped together for you to review and print as needed.

If a contacts log entry has been locked as a result of an associated progress note being locked, both can be unlocked if the user has the "Unlock Contact Log" exception override permission (assigned using System Setup > Permissions Maintenance).

The Record ID data variable available for inclusion in services-related ReportBuilders includes a unique ID for each record.  As part of that ID there is a preceding letter code that also identifies the type of each services record; specifically:

P = Progress Note
C = Contacts Log Record
S = Supportive Services Checklist
G = Group Note
A = Group Attendance Record

While the surrogate data entry permission gives a user the ability to access/edit contacts log records as another worker, the user does not take on that worker's permissions.  The user will be limited by his/her own permissions, even though working with the record as someone else.

The worker selection list populates with members of the "Direct Care Program Director," "Direct Care Staff," and "Executive Officer" user groups, as well as users with have the "Include In Direct Care Staff Lists" permission.

The roster archives option applies to clients rather than workers; therefore, the Worker drop-down selection list is limited to "All Workers" by design.

In general the system is not set up to report on things that didn't happen, and as such groups for which an attendee was a no show will not be included on the contacts log report.  In order to gather no show information, you must review the contents of the group notes report instead.