Incidents







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The AWARDS Incidents module is used to complete a multi-step process for entering and reviewing incident records.  It is also used to view incidents in report mode, as well as to view aggregate incident reports.

Required Permissions

The Incidents module is available for use by staff with the following permissions:

Program Chart Access
Display Any Chart Records Buttons
Display Chart Records Incidents Button

In addition, if you are a member of the incident review committee and will be required to complete incident reviews and/or to view reports containing review data, you must also have this permission:

Incident Review Data Entry

  NOTE:  Permissions are assigned using the Permissions Maintenance feature.  If you do not have access to that feature and need a permission listed here, please contact your supervisor or your local Help Desk for assistance.

Click-by-Click Instructions

Entering an Initial Incident Report - Learn how to enter a new initial incident report.

Updating an Initial Incident Report - Learn how to update, add comments to, or lock/file an existing initial incident report.

Completing an Incident Review - Learn how to complete the review for a locked/filed incident.

Viewing a Basic Incidents Report - Learn how to view a basic read-only report of sortable incidents data.

Using the Incidents ReportBuilder - Learn to generate customized reports of incident details, participant demographics, and incident review information.

A Closer Look @ Incidents

The Incident Reporting Process - Learn about each of the steps involved in the AWARDS incident reporting process.

Incident Reporting Rules - Learn which users have the ability to complete which incident data entry tasks.

Initial Incident Report Fields / Options - Learn about the fields/options available on the initial incident report during the data entry process.

Incident Review Fields / Options -  Learn about the fields/options available on the incident review form during the data entry process.

Frequently Asked Questions

Incidents Frequently Asked Questions

FootholdConnect Event Recordings

  NOTE: Recordings marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.

Optional Enhancements - Human Resources and Incidents Optional Enhancements (36 min) * - December 2015

Join us for a review of the optional features and functions available in the Human Resources and Incidents modules.

Review & Refresh - Incidents (49 min) * - April 2015

Learn about the Incidents module, including rules about which users have the ability to complete which incident data entry tasks, the incident reporting process from start to finish - including how to place FormBuilder forms within incidents, and various report generation options. 

User's Conference Continued - Incidents Module (50 min) * - July 2018

The Incidents Module is a powerful and flexible tool to capture information on incidents in your agency. Learn how to configure this area to best fit your needs, how to improve data entry, and how to use the Incidents ReportBuilder to analyze trends, both through a clinical and operations lens.

Enhancement Request Forms

Incidents functionality is configurable behind-the-scenes using preferences set by Foothold Technology.  If you are interested in learning more about available options and/or would like to move ahead with configuration, download and complete the following request form, and then email it to your Implementation Consultant, or to requests@footholdtechnology.com.

Incidents - Implementation Requests Form

  https://demodb.footholdtechnology.com/help/?10100