Property Maintenance

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The Operations module Property Maintenance feature is used to enter, update, and delete property maintenance work orders.  It is also used to maintain and view apartment painting records.  Corresponding reports generated from data entered in this feature are accessible from the Reports module.

Required Permissions

The Property Maintenance feature is available to users with the following permissions:

Program Chart Access
Superintendent's Log (only required if you will be using the Apartment Painting component of Property Maintenance) *

* Users in the following user groups are exempt from this requirement:  Executive Officer, System Administrator, Continuum Agency Executive Officer, or Operations Staff.

  NOTE:  Permissions are assigned using the Permissions Maintenance feature.  If you do not have access to that feature and need a permission listed here, please contact your supervisor or your local Help Desk for assistance.

Click-by-Click Instructions

Entering a New Work Order - Learn to create a property maintenance work order.

Updating / Deleting Existing Work Orders - Learn to make changes to or delete an existing property maintenance work order.

Viewing a Work Orders Report - Learn to view a read-only report of property maintenance work orders.

Maintaining Apartment Painting Records - Learn to enter and update apartment painting information for agency residence programs.

Viewing an Apartment Painting Report - Learn to view a report of apartment painting information for agency residence programs.

A Closer Look @ Fields & Options

Work Order Fields / Options - Learn about the fields and options available during work order data entry.

Frequently Asked Questions

Property Maintenance Frequently Asked Questions

FootholdConnect Event Recordings

  NOTE: Recordings marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.

Operations - Work Orders and Apartment Painting (23 min) * - May 2016

Learn about two key aspects of the AWARDS property maintenance functionality designed to help maintain and view property management information and records in the Operations module - Work Orders and Apartment Painting.