The following frequently asked questions provide details on the most commonly asked about pieces of the Leases feature. Click a question from the list here to navigate directly to the corresponding answer, or scroll through the full list of questions and answers below.
If the addresses and apartment information for the beds are exactly the same, including the apartment number, they will be seen as a single unit for the purposes of lease information data entry. For example, this means that if you have two beds in apartment 1, you'd need to enter them in the System Setup module Residence Units feature as Apt 1 and Apt 1, not Apt 1 #1 and Apt 1 #2.
Lease expiration internal audit messages are generated on the following schedule: 90, 60, 30, and 14 days prior to expiration, as well as on the expiration date itself. An additional message is sent 7 days after the expiration date.
Users in the "Operations" and "Fiscal Staff" user groups receive Lease Expiration notifications, as do users with chart access to the program for which the notification message is being sent and the "Lease Expiration" permission. Please note that not all databases are set up to use this functionality. For more information on whether the Lease Expiration notification messages are right for your agency, please contact the Help Desk for assistance.
Lease records are tied to residence units (configured under System Setup > Residence Units) rather than client records. As a result, client information cannot be pulled into lease records.