Leases Frequently Asked Questions







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The following frequently asked questions provide details on the most commonly asked about pieces of the Leases feature.  Click a question from the list here to navigate directly to the corresponding answer, or scroll through the full list of questions and answers below.

How can I make multiple beds in a single apartment be seen as being in a single unit when entering lease information?

When are lease expiration notification messages sent?

Who receives Lease Expiration notification messages?

Why can't I include client information (for example name, move in date, and move out date) in a lease record?

How can I make multiple beds in a single apartment be seen as being in a single unit when entering lease information?

If the addresses and apartment information for the beds are exactly the same, including the apartment number, they will be seen as a single unit for the purposes of lease information data entry.  For example, this means that if you have two beds in apartment 1, you'd need to enter them in the System Setup module Residence Units feature as Apt 1 and Apt 1, not Apt 1 #1 and Apt 1 #2.

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When are lease expiration notification messages sent?

Lease expiration internal audit messages are generated on the following schedule:  90, 60, 30, and 14 days prior to expiration, as well as on the expiration date itself.  An additional message is sent 7 days after the expiration date.

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Who receives Lease Expiration notification messages?

Users in the "Operations" and "Fiscal Staff" user groups receive Lease Expiration notifications, as do users with chart access to the program for which the notification message is being sent and the "Lease Expiration" permission.  Please note that not all databases are set up to use this functionality.  For more information on whether the Lease Expiration notification messages are right for your agency, please contact the Help Desk for assistance.

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Why can't I include client information (for example name, move in date, and move out date) in a lease record?

Lease records are tied to residence units (configured under System Setup > Residence Units) rather than client records.  As a result, client information cannot be pulled into lease records.

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  https://demodb.footholdtechnology.com/help/?11057