December 2019 - External Email Notifications in AWARDS







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As you may know, AWARDS generates Internal Audit messages related to data entry and reporting for a variety of functionality throughout the system. Those messages are sent to your AWARDS Messages module when you have the permission to receive them.

Did you know that a Notifications feature also exists that allows you to configure whether or not you would like to receive a corresponding notification in an external email system? Using the Notifications feature you can select which Internal Audit messages the emails should be sent for, and keep your email address information up to date.

This is a great feature to use if you're not regularly logged into AWARDS but you don't want to miss upcoming charting timetable reminders, records that are ready for your e-signature (this applies to progress notes, plans and reviews, and monthly checklists), MAR notifications, Help Desk messages (for local Help Desk team members), and much more!

When you receive a notification via email, the content of that notification will include the type of internal audit message, along with a link to the message in AWARDS.

  NOTE: External email notifications NEVER contain protected health information (PHI); that data is limited to viewing from within AWARDS after the user logs in to view the full message.

Click here for more information on setting your notification preferences. Keep in mind that your agency may have requirements regarding whether external notifications can be set to your work email address, personal address, or either. That requirement will be specified when you set your notification preferences.

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