The AWARDS Messages module, accessed from navigation bar on any AWARDS page by clicking Messages (or the Messages icon), is an internal messaging system for the users of AWARDS.  It is used to send and receive internal messages to and from other AWARDS users, as well as to view system generated messages regarding events, changes to important information (including chart records), and more.  

  TIP: For more information on available system generated messages, click here and reference the items noted as "internal audit messages."

Required Permissions

All users with AWARDS logins, including consumers (when applicable), have access to the Messages module.

Click-by-Click Instructions

Locating and Viewing Messages - Learn to find/view messages, including use of filters/searches.

Composing and Sending Messages - Learn to write new messages and send them to other users.

Replying To and Forwarding Messages - Learn to reply to or forward messages you've received.

Placing Messages in the Trash - Learn to place unwanted messages in the "trash" folder.

Organizing Messages - Learn to work with storage folders and to change message status info.

Managing Custom Lists - Learn to manage custom lists of message recipients.

Frequently Asked Questions

Messages Frequently Asked Questions

Training Films & Demonstrations

  NOTE: Films and demonstrations marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.

Messages Custom Lists (4 min) *

FootholdConnect Event Recordings

  NOTE: Recordings marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.

Messages and Internal Audit Messages (1 h 10 min) * - June 2015

Learn how to work in the AWARDS messages module, including creating messages, setting up custom lists, and effectively managing your inbox.  Learn too about AWARDS-generated internal audit messages, and the permissions that affect how these automatic messages work.

  https://demodb.footholdtechnology.com/help/?10103