The Employment module Contacts Log feature is an optional database enhancement that enables case managers and counselors to quickly and easily record employment-related contact with consumers.  At the same time contacts log records are being entered or updated, progress notes can also be written to further document each contact. 

  NOTE:  A full version of the Contacts Log feature (that can record services other than those that are employment-related) is  accessible from within the Services - Individual module.   For more information, click here.

Required Permissions

Because the Contacts Log (Employment) feature is optional, it is not automatically available in all AWARDS databases.  When requested (by contacting the Help Desk), it is turned on behind-the-scenes in AWARDS and is  available to users with the following permissions:

Program Chart Access
Display Any Chart Records Buttons
Display Chart Records Employment Button

  NOTE:  Permissions are assigned using the Permissions Maintenance feature.  If you do not have access to that feature and need a permission listed here, please contact your supervisor or your local Help Desk for assistance.

Click-by-Click Instructions

  NOTE:  The topics listed here reference accessing the Contacts Log feature from the AWARDS Services - Individual module rather than from within the Employment module.  Regardless of the point of access, the Contacts Log functionality is the same.  The one exception is that when working from within the Employment module, you are limited to working with employment-related services only.

Entering / Updating a Contacts Log Record - Learn to enter new contacts and edit existing ones.

Deleting Contacts Log Records - Learn to delete contacts you previously entered in AWARDS.

Viewing a Contacts Log Report - Learn to view contacts log reports using available report settings.

Using the Contacts Log ReportBuilder - Learn to generate customized reports of client demographics and contacts log data.

Frequently Asked Questions

  NOTE:  The frequently asked questions page listed here references accessing the Contacts Log feature from the AWARDS Services - Individual module rather than from within the Employment module.  Regardless of the point of access, the Contacts Log functionality is the same.  The one exception is that when working from within the Employment module, you are limited to working with employment-related services only.

Contacts Log Frequently Asked Questions - Learn the answers to common contacts log questions.

FootholdConnect Event Recordings

  NOTE:  Recordings marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.

Employment Tracking in AWARDS (55 min) * - October 2016

Assisting clients with employment-related issues is becoming more important than ever in the social service field, with policy trends that facilitate clients finding and maintaining employment.  In this webinar we review the AWARDS tools designed to help keep up with these trends by tracking key employment information.  Specifically, you'll learn how to complete AWARDS data entry for employers, job interviews, job placements, and more.  You'll also learn how to track education and training, how to document employment-related services, and how to generate valuable employment-related reports.

  https://demodb.footholdtechnology.com/help/?10579