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How can I view a list of users whose login access is currently blocked?
How do I restore a blocked user's access?
Is blocking logins captured in the audit trail?
What happens if a blocked users tries to access AWARDS?
What is the difference between terminating a login and blocking login access?
How can I view a list of users whose login access is currently blocked?
To do so, go to Administration > System Setup > Login Maintenance > Block Login Access. At the top of the page click the + icon next to "Existing Blocked Users." The list that is then displayed shows all users - employee or consumer - whose access is blocked, indicating that they do not currently have a password assigned to their logins. Click the - icon to hide the list.
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How do I restore a blocked user's access?
In order for a blocked user to access AWARDS again, you must create a new password for him or her. To do so, use Administration > System Setup > Login Maintenance > Password. The procedure for creating a new password is the same as that for resetting an existing user's password as detailed under Changing a Password.
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Is blocking logins captured in the audit trail?
Yes. When Block Login Access is used to block a user's AWARDS access, that information is captured in the audit trail and can be viewed using the Audit Trail ReportBuilder.
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What happens if a blocked users tries to access AWARDS?
Upon attempting to login to AWARDS a blocked user will receive the following notification message:
Your AWARDS access has been blocked. Please contact your supervisor or AWARDS administrator.
This message is distinct from other login errors so that the user is aware he/she is being prevented from logging in rather than simply encountering an error because of an incorrectly entered username and/or password. A similar notification message is also displayed if the user attempts to use the Forgot Username or Password? links on the login page.
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What is the difference between terminating a login and blocking login access?
Blocking login access using the Block Login Access tool removes a user's password, preventing him/her from accessing AWARDS but not entirely removing his/her login to the system. This can be particularly helpful if you ever need to temporarily remove someone's access; for example, if you wanted to prevent a user from accessing AWARDS while on leave, but anticipate that they will be returning in the future.
Terminating an employee is done using the Human Resources module's Staff Information feature by placing an end date on his/her current payroll group record without creating a new one. It moves the employee's staff information record to the staff archives and removes his or her login entirely so that it would need to be re-created were the employee ever to need to access the system again in the future.
Because the termination process can involve several steps, as detailed under Terminating an Employee in the Human Resources portion of Online Help, some agencies may choose to immediately block a user's login access as an interim step so that they can take their time with the full termination data entry process.
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