Welcome to FootNotes 2.0!  We know how limited your time is and understand the challenge of managing overwhelming email inboxes.  Now on a 6-week timeline, FootNotes 2.0 is easier to navigate and includes fresh content relevant to your daily work.

As we continue to build out FootNotes 2.0, we want to hear from you!  Please use this Google Form to tell us what information you want to see in this newsletter - what is working, what is not working, and most importantly, what is missing.  Thank you for partnering with us!

Updates from the COVID-19 Response Center

The following key AWARDS functionality may be beneficial to you in this ever-shifting response landscape.  If you'd like to read more about these AWARDS features, as well as other Response-related initiatives and resources, check out the COVID-19 Response Center in Online Help.

Response Center Updates - Have You Checked Out the Latest Links?

As we come across information and resources that could be useful to the Foothold community, we update the Response Center to make links to those items available to you.  Want a sample?  Check out this great site from Pennsylvania's ASERT (Autism Services, Education, Resources and Training) organization: Desensitization and Wearing Masks - a great reference on sensory differences and face masks.  

Telehealth Consent - Healthix Accepting Verbal Consents

The Healthix RHIO in New York State is now accepting verbal consents during telehealth visits during the COVID emergency. While verbal consents are durable during and beyond the emergency, after the emergency is over they will no longer be accepted.  For more information on recording a verbal consent in AWARDS, please read the full post, here.  If you subscribe to another RHIO, please contact them for guidance on how to proceed with collecting verbal consents.

What's New in AWARDS?

The following new features, enhancements, and updates will be available in your AWARDS database beginning on Wednesday, June 17th.  To read more about these changes in detail, please visit the What's New page in Online Help.

Budgets - New Feature!

A new Budgets feature - located within the Services - Individual module - is being made available for agencies working with client budgets.  This new feature allows users to create and manage client budgets, along with separate line item records. A new Budgets ReportBuilder is also available for creating customized budget reports.  Click here to read more.

FormBuilder Forms - Now Embeddable in Single Step Admission Forms!

The list of locations in which FormBuilder forms can be placed just got longer!  When configuring forms you'll now see a new "Admission" location, allowing you to embed forms in the single step admission form.  This added location will enable you to ask (and even require) additional questions during the single step admission process.  Additionally, the responses to questions on a form in this location, and forms in the existing Intake/Admission linked form location, will now be available on the Intake/Admission ReportBuilder.  Click here to read more.

Spell Check - Removed From Messages

With the consistent inclusion of built-in spell check functionality in modern web browsers in recent years, we removed the Spell Check button that was available on some text fields in AWARDS in 2019.  We are now removing Spell Check from the Messages module as well.  Instead, we encourage you to use your web browser's spell check functionality moving forward.  If you need assistance setting that up, please consult that browser's Help system for instructions.  Click here to read more.

A Look at What's Ahead...

There have been some big changes afoot here in the product department at Foothold.  We have established separate teams for Product Strategy and Engineering.  We have hired a new VP of Engineering.  We are also in the process of implementing a formal Agile Scrum process.  The benefit of all this work should be substantially greater transparency and insight into our development process and a clearer understanding of when different projects will be deployed.  Additionally, this process will allow us to be nimbler in our development, as most of you saw with our quick workaround COVID-related development.  Below are a few of the items we have been working on over the last quarter or two.  You will begin to see the fruits of this labor in this upcoming quarter.

AWARDS Product Roadmap

We're excited to bring you up to speed on these upcoming destinations along the AWARDS product roadmap!

  Calendar - It's been a long time coming, but the new calendar is getting ready for its close-up.  The first look at our major overhaul of this crucial module will be shown at the User's Conference on July 9th, so be sure to join us!

  COVID / Telehealth Features - New codes and workflows that allow both telehealth services and the ability to file claims for them have already been released.  Up next: Zoom integration to further support you in meeting your telehealth needs.

  FHIR - A new transmission protocol, Fast Healthcare Interoperability Resources (FHIR), is coming to AWARDS.

  File Cabinet Organization - New functionality that will allow you to organize electronic files in the file cabinet into folders - something that many of you have shared is on your AWARDS wishlist.

  HMIS Updates - The new LSA is underway!

Connect With Us!

Learn more about AWARDS and connect with others in the Foothold community during the following upcoming events.  Not able to attend?  Recordings of events are typically posted in Online Help within a week of the event date.  Bookmark our FootholdConnect Event Recordings page for easy access!

Training Is Up and Running - Try Out Our New Remote Learning Platform!

Beginning in mid-June, we will be offering remote trainings using a new online learning platform.  This platform allows us to have an over-the-shoulder view of your screen - we see what you see and can share control of your system.  Not sure your team is ready for training?  You can purchase our discounted 3 day package now for $2500, and schedule trainings anytime within 1 year.  This is a great way to use any spend down dollars while increasing staff productivity.  Reach out to your Foothold Customer Success & Advocacy Team representative to request a training - we can't wait to see you!

News You Can Use

Tip of the Month - Browser Updates Can Impact What You See in AWARDS

Did you know... that browser updates can impact what you see in AWARDS?  A common theme on the Help Desk recently has been a change in the appearance of some common AWARDS components for Chrome users, including checkboxes and even some date fields.  The culprit?  The latest Chrome update.  Read on to learn more. 

Blog Posts We Love

  Mental Health Awareness Month: Now More Than Ever We Need Change - Read Senior Advisor David Bucciferro's inspiring thoughts from Mental Health Month, about how we can all work together to continue improving our systems of care for those in need.  Click here to read more.

  Navigating Social Determinants of Mental Health During COVID-19 - In this recent blog post, Founder and Chief Product Officer Marlowe Greenberg talks about social determinants of health, their role in the COVID-19 pandemic, and where we all need to go from here.  Click here to read more.

Transportation Tracking in AWARDS - Have You Transitioned Yet?

The old Transportation/Rides feature in AWARDS (found under Administration > Operations > Rides), will sunset as of August 31, 2020.  Any agency actively using this feature will want to transition to the recently released and enhanced Transportation module by September 1, 2020.  Read on to learn more.

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