What's New in AWARDS?







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Each month we make available a new set of useful features and functions to users of AWARDS. These upgrades are provided free of charge to all AWARDS users.  We hope these enhancements improve the way you use AWARDS and provide services! 

And don't forget - once you've had a chance to try out these new features, please let us know how they work for you!  We welcome your feedback!

Here's What's New - December 1st, 2021

The following new features, enhancements, and updates will be available in your AWARDS database beginning on Wednesday, December 1st!

BillingBuilder - New Default Rendering/Attending Providers Feature
Face Sheet - Vital Signs Display Enhancement
FormBuilder - New "Dynamic Section Report Format" Field Type
Incidents - Internal Audit Messages Enhancement

BillingBuilder - New Default Rendering/Attending Providers Feature

Updates have been made in order to allow agencies to maintain a history  of default rendering/attending provider data within the Program Billing Info component of the BillingBuilder. Prior to this update, only one provider name was retained and was applied to invoices generated, regardless of the date of service. This update allows AWARDS to always report the correct NPI based on the date of service being invoiced. 

This enhancement includes a new Default Rendering/Attending Providers feature, accessible via Program Billing Info, where the "Default Rendering/Attending Provider Info for Program" section appears in read-only during the data entry process. Once the data entry page is saved, a new Update Default Rendering/Attending Provider Info button displays on the confirmation page, and that button will enable users to access the new index. Each Default Rendering/Attending Provider record contains the following fields: First Name, Last Name, NPI, Taxonomy Code, Secondary ID, Secondary ID (837 ID Qualifier), Effective Date, Expires Date. Only one provider record can be in effect at a time per program/payer combination. Users can add, edit, view and delete records on the index, as needed. 

Face Sheet - Vital Signs Display Enhancement

Previously, the Face Sheet showed only two kinds of Vital Signs records - Baseline and Most Recent - with each row displaying all Vital Signs that were gathered during the most recent data entry process even if not all of the vital signs were recorded at that time. With this enhancement, the Face Sheet will now always display the most recently recorded Vital Signs from each Vital Sign category, regardless of when it was recorded. A creation date and time stamp will display next to each vital sign.

FormBuilder - New "Dynamic Section Report Format" Field Type

We are very excited to introduce a new field type for use in FormBuilder forms - Dynamic Section Report Format - which is designed to not only meet needs expressed by many of our customers, but to also add an incredible new dimension of flexibility to the FormBuilder more generally.  Using this field type, saved report formats can be designed specifically for embedding in forms in the following AWARDS locations:

Feature Highlights - Examples, Use Cases, and What Makes This Feature Different...

Many of the ReportBuilders available for use in this feature cover data sets that have until now been available as dynamic sections in formbuilder forms; however, dynamic sections included in FormBuilder forms typically display all records with a certain set of fields made available and in a prescribed order and format. This new option allows you much greater flexibility in what data you display in the form and how you display it, as you have access to all the same filters, sorting, grouping, footer options and even summary tables that you can configure in ReportBuilders.

Additionally, some ReportBuilders now available with this new feature were not previously available as a dynamic section such as Client Identifiers, Client File Cabinet, Medication Administration, Medication Scheduled Times, Transportation, Cascading Authorizations, and more. 

The use cases of including a report of records in a form for the client with this new feature are endless. Examples of requests we have received that can now be met include:

Future enhancements to this feature will extend the ReportBuilder options to include ReportBuilders with client and program-based records such as Service Contacts and will allow for filtering records based on dynamic data that is particular to the client’s program stay or form- such as specific dates that would differ per form.  

Using This Feature - How to Add a Field of this Type to New and Existing Forms

To add a field of this type to a new or existing form in one of the locations listed above, use the FormBuilder's configuration tool along with the Dynamic Section Report Format field type.  When that field type is selected a configuration "wizard" is displayed on the page, prompting you to select the relevant ReportBuilder and then to configure the report format, telling AWARDS the specific details you want to have displayed dynamically on the form.  

As you design form fields of this type, and as you later work with forms containing dynamic section report formats, keep in mind that:

Incidents - Internal Audit Messages Enhancement

Program Name is now included in the subject line of internal audit messages sent out when new incidents are created.

Here's What's New - October 20th, 2021

The following new features, enhancements, and updates will be available in your AWARDS database beginning on Wednesday, October 20th!

BillingBuilder - 837 Option Updates
BillingBuilder - Payment Postings Now Includes Adjustments
Face Sheet - Medication Flag Now Displayed By Default
Progress Notes - New "Include in Billing" Option and Related Permission
Reports - New Saved Report/Export Formats ReportBuilders!

BillingBuilder - 837 Option Updates

The following updates have been made to the billing configuration options, to allow for more flexibility when generating the 837 claim file:

  BillingBuilder > Payers - A new field called Override Trading Partner ID Qualifier ZZ in 837 (ISA05) has been added to the Payer configuration page. In this field enter the two character alphanumeric qualifier as requested by the payer.  If left blank, "ZZ" will be inserted in the 837 claim file by default.

  BillingBuilder > Configure Billing Types > Edit or Add New Procedure - The Measurement Code (SV103) option has been updated to include an option for “Minutes (MJ).” The two other options have been relabeled to “Units (UN)” and “Days (DA).” The code selected here will appear within the SV2 section of the 837 file.

BillingBuilder - Payment Postings Now Includes Adjustments

Updates have been made to the BillingBuilder > Payment Postings feature to allow for adjustments to be applied to invoices. Specific changes are as follows:

  The Invoice Payment sub-index available when viewing an invoice has been renamed Invoice Transactions

  A new Transaction Type option is available when adding an invoice transaction record. Available selections are "Payment" (the default) and "Adjustment." 

  If "Adjustment" is selected, users must enter the transaction date, whether the adjustment should reduce or increase the balance, enter the amount and select a reason/type.  If reducing the balance, the amount being applied cannot be greater than the balance amount.

  If  "Payment" is selected, users must enter the transaction date, whether the payment should reduce or increase the balance, enter the amount and select a payment type. A reason/type can also be entered, if needed. If reducing the balance, the amount being applied cannot be greater than the balance amount.

  When adding either a payment of adjustment, the Amount entered can be positive or negative, depending on whether the balance is being increased or decreased and the transaction type.

  Adjustments and payments added here are available on the BillingBuilder ReportBuilder, as well as captured on the Audit Trail ReportBuilder. 

  A new Payment Type data variable has been added to the BillingBuilder ReportBuilder and will report whether a payment is a Payer, Personal Copay, or Personal Non Copay.

Face Sheet - Medication Flag Now Displayed By Default

The Medication section of client face sheets now includes a column for Medication Flag, allowing for easy at-a-glance reference to this key medication information if it has been entered in the client's Medication records.  

Progress Notes - New "Include in Billing" Option and Related Permission

Users assigned a new Set Billable Flag data entry / access permission under Permissions Maintenance can now mark progress notes to be excluded from billing, even if the note meets the parameters of the invoice generation process.  

Users with the permission will see a new Include In Billing checkbox display to the left of each note when viewing the note in report mode (via the Progress Notes Report, Progress Notes ReportBuilder preview feature, Service Contacts ReportBuilder preview feature, progress note index, and the Client History Report). The checkbox will be checked by default, indicating that the note is eligible to be billed within configured billing in AWARDS (when it meets the parameters of the invoice generation process).  To designate that a note should not be billable and should be excluded form the invoice generation process (even if it meets the parameters), uncheck the box and then click UPDATE SELECTIONS at the bottom of the report / preview page.  (If the checkbox is read-only, the note has already been included in an invoice.)

ACT and CR program types are excluded from this new feature. Those programs will not display the new option, even for users that have the new permission set. (If a report is run for a program grouping that contains ACT or CR programs, the new feature will be hidden then as well.)

For reporting purposes, an Include in Billing? data variable has also been added to the Progress Notes ReportBuilder and Service Contacts ReportBuilder.

Reports - New Saved Report/Export Formats ReportBuilder

In this round of AWARDS enhancements we're excited to add to our collection of ReportBuilders, introducing a new Saved Report/Export Formats ReportBuilder!  This new ReportBuilder, accessible from within the Reports module, can be used to generate customized reports of saved report/export formats, allowing users to see who created and/or modified reports and exports configured across AWARDS.  

In conjunction with this new ReportBuilder, a new Saved Report/Export Formats ReportBuilder - View All data entry/access permission is now available under Permissions Maintenance.  In order to use this ReportBuilder to its full advantage (viewing saved reports/exports created and modified by all users, including those which are not currently shared  with them) staff members must be assigned this permission.  Without the permission users are limited to running the ReportBuilder for only the report/export formats they themselves saved or which have been saved for all staff.

Here's What's New - September 8th, 2021

The following new features, enhancements, and updates will be available in your AWARDS database beginning on Wednesday, September 8th!

Employee Identifiers - New Feature!
InSights - Enhancements
OMH PCS 2021 (NY State) - Now Available for Testing
Progress Notes - Mileage Field Updates / New Option for Billable Units
ReportBuilders - Data Variable Additions and Updates

Employee Identifiers - New Feature!

We are excited to announce that a new Employee Identifiers feature is now available in the Human Resources module. This feature can be utilized to document and maintain records of employee IDs from systems other than AWARDS and/or those used by outside agencies.  Key highlights of this new functionality are as follows:

  Feature Location / Accessibility - The Employee Identifiers feature is accessible from both the Human Resources module menu and as a tab on Staff Information records.  Regardless of the point of access, only users with the Human Resources Data Full Access permission will have the authority to use this feature, in accordance with existing Human Resources permission rules.

  Feature Configuration - The Employee Identifiers feature allows for the use of a customized Identifier Types list.  This list, which exists automatically and does NOT need to be created before employee IDs can be recorded, is configurable using the "Employee Identifier Types" list available in the ListBuilder.

  Reporting - Reports of Employee Identifier information can be generated using a new "Employee Identifiers" section within the existing Employees ReportBuilder. This new section only displays when identifier types are configured in the "Employee Identifier Types" list in the ListBuilder.

InSights - Enhancements

The AWARDS InSights analytics platform recently received a number of significant updates. While AWARDS InSights agencies received a detailed description of these changes via email, we also want to keep every agency informed about these exciting enhancements as well.  Specifically, this month we introduced both Plans and Reviews and Incidents by Episode data models and dashboards.  We also rolled out several schema and field updates, including the addition of a Vital Signs dimension to the Hospitalization dashboard and a Job History dimension to the Referral Activity and Services dashboards.  

Interested in what’s up next for InSights?  The roadmap includes:

  "Flattened" next generation data models (currently in beta - will slowly be integrated into new dashboards)

  Housing and Program Utilization models and dashboards

  Health Outcomes models

  Semi-structured data including FormBuilder and PlanBuilder data for "Builders"

Our data team is hard at work and listening to your feedback, so we'll have new content, features, and products to announce in the months ahead!

OMH PCS 2021 (NY State) - Now Available for Testing

If you're an organization in New York State and are required to submit the OMH Patient Characteristics Survey, AWARDS is ready to assist!  The survey in AWARDS has been updated to reflect OMH's adjustments for 2021 and is available for your testing this month ahead of the opening of OMH's practice platform on September 23rd.  The 2021 survey week itself is October 25th through October 31st

Progress Notes - Mileage Field Updates / New Option for Billable Units

For programs set to display the Mileage number field during progress notes data entry, it has been split into two separate fields to allow for additional flexibility in collecting billable units information - # Units and Unit Type.  By default the type list includes a selection of "Miles," but can be customized using the ListBuilder's "Progress Note Unit Types" record to allow for tracking and billing of units other than miles.  In addition to these changes the BillingBuilder's procedure configuration process has been updated to allow for billing based on the units captured in progress notes, as well as setting a maximum amount per invoice.  The Billing Procedures ReportBuilder and Progress Note ReportBuilder have also been modified to accommodate these new unit options.

  TIP: If # Units and Unit Type options are not presently included in your database's progress notes configuration and you would like them to be, please contact the Help Desk for assistance. 

ReportBuilders - Data Variable Additions and Updates

As part of our ongoing efforts to make the ReportBuilders across AWARDS more comprehensive and user-friendly we've made a variety of improvements this month.  

  Agency Programs ReportBuilder - For HMIS uploading agencies the Submit NYC HMIS data variable has been relabeled Uses HMIS Upload.

  Incidents ReportBuilder - A new Comments Added By data variable is now available in the "Incidents Detail"portion of the settings page.  This variable will pull in the worker names of any users who have added a comment to the incident form.

  Various Services ReportBuilders - For agencies using the BillingBuilder, the following new procedure data variables have been added to the Progress Notes ReportBuilder, Group Notes ReportBuilder, Contact Log / Support Services Checklist ReportBuilder, and Service Contacts  ReportBuilders:

Procedure Code
Procedure ID
Procedure Name

Users can select these options to report on the procedure(s) that were billed for contacts with corresponding Invoice ID (Batch ID) values.

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