No, the Program History Corrections tool only allows users to edit or undo discharges that have already been processed within the Discharge module.  If a client is currently enrolled in a program, the Discharge date field for that program stay is shown in read-only mode on the Program History Corrections page.  All discharges must be processed through the Discharge module.  If there is a situation that does not allow for a user to be discharged via the Discharge module, please contact the Foothold Help Desk for assistance.

When deleting a client by removing all of their program histories in Program History Corrections, a pop-up confirmation message displays before changes are saved.  This pop-up contains a Retain deleted client as a household member checkbox.  Check this box before clicking Delete to remove the program histories for the client while retaining him/her as a global household member if he/she is assigned to a global household within the agency/database.

Once a client's records have been deleted using the Program History Corrections tool, they CANNOT be restored.  For this reason, it is recommended that access to the tool be limited to two users per agency, and that it be used with extreme caution.

These requests should be sent to the Foothold Help Desk with explicit instructions to leave the intake or "pending" record in place.  Note that notes or plans entered after the admission date may be lost when the admission is reversed. 

The Agency Housing History table that displays at the bottom of the Program History Corrections page represents move in and move out dates of a client's overall residential history within the agency.  Typically, the dates in this table correspond to any admission and discharge dates that a client has within a residential program; however, there are exceptions.  For example, if a client is discharged from one residential program to another residential program via the Discharge module, there would only be one Agency Housing History item containing the move in date of the first program's admission date, since there was no break in residential service for the client.  Some Agency Housing History dates may not exactly correspond to program admission dates for other reasons, but as long as the move in date is on or before the program admission date no corrections are needed.  The Agency Housing History table does not apply to non-residential programs and will have no correlation to those types of program records.

When members of the same household program enrollment have program histories that do not overlap, AWARDS will split the household program enrollment into two separate enrollments with two different Household Program Enrollment IDs.  The household member with the earlier program enrollment admission date will retain the existing Household Program Enrollment ID, and the client with the later admission date will be assigned a new Household Program Enrollment ID.

No.  Charting timetable events, including service plans, are not automatically rescheduled when a discharge is undone; they must be manually scheduled.

No.  Undoing a discharge for the primary client does not automatically remove household member discharge dates on the household program enrollment form (or any other discharge information).  That information must be manually removed.

If a client has been transferred using the Client Transfer feature and edits need to be made to the program history, the Transfers feature should be utilized to make that change, not Program History Corrections.  In the example shown, the client was transferred from Outpatient SA Clinic One to the Outpatient SA Clinic Two program.  While Program History Corrections can be used to update the admission date into Outpatient SA Clinic One, it cannot be used to update dates that correspond to the transfer.  

If a client is discharged from one residential program directly into another residential program via the Discharge module, the admission record into the new program will not have an intake date displayed.  This will not prevent you from saving changes on the Program History Corrections page, since the Intake date is not a required field. 

If a program history appears in report mode on the Program History Corrections page, any changes to that particular history must be made by the Foothold Help Desk.  In these cases there is a coding change behind the scenes that must be made along with any program history edits. 

Though you see a client's complete program history on the Client Search Results page, the Program History Corrections page only displays those programs to which you have chart access permission.