The following frequently asked questions provide details on the most commonly asked about pieces of the Time Off Requests feature. Click a question from the list here to navigate directly to the corresponding answer, or scroll through the full list of questions and answers below.
If a time off request has been submitted and approved, the time off will have been dropped into the employee's time sheet and will need to be manually corrected. (For more information on updating timesheets, see Updating a Timesheet.) Once that time off has been removed from the timesheet, the employee's time off balances will be adjusted accordingly. Note that time off cannot be removed from a timesheet until the pay period it is in has been reached. If it is necessary to remove the time off prior to the pay period (for example in the event that it is preventing the employee from requesting the correct day off), contact the Help Desk for assistance.
If the time off request has not yet been approved, you can "undo" the request using the Attendance module, Time Off Requests feature. For more information on how to do so, see Removing a Pending Time Off Request.
If the time off request has already been approved, the time off will have been dropped into your timesheet and will need to be manually corrected. (For more information on updating timesheets, see Updating a Timesheet.) Once that time off has been removed from your timesheet, your time off balances will be adjusted accordingly. Note that you will not be able to remove time off from your timesheet until the pay period it is in has been reached. If it is necessary to remove the time off prior to the pay period (for example in the event that it is preventing you from requesting the correct day off), you will need to contact the Help Desk for assistance.
The definition of "supervisory tree" varies from feature to feature. As a result, the list of supervisees for each may be different. For example, in some features supervisory tree means the user and his or her direct supervisees. In other features the supervisory tree also includes another layer below that to encompass the supervisee's own supervisees.
Time off can be approved by the employee's time off supervisor (as set in the employee's staff information record), anyone with the Human Resources Data Entry permission, and the program director or deputy director if the employee is in his/her supervisory tree (which consists of four levels).
If you are a program director you can approve time off for your time off supervisees (as set in staff information records), as well as the time off supervisees of the program's deputy directors. If you are a deputy director, you can approve time off for your time off supervisees, for the time off supervisees of the other deputies for your program (if any), and for the program director.
The time off request information will reflect the name of the staff person who approved the request, regardless of that person's relationship to the user. For example, if a user's time off supervisor is unavailable and a request is approved by a member of the human resources department instead, the approver will be recorded as that HR staff member, not as the user's time off supervisor.
Time off requests that have been dropped into a timesheet for dates in pay periods after the current pay period can only be seen in report mode. You'll also be able to see them in data entry mode once the pay period in which the time off is occurring has been reached.
This error indicates that the time off request in question was scheduled for a day on which the worker was not scheduled to work. To remove this type of time off request, please contact the Help Desk.
You may be prevented from submitting a time off request for several reasons:
You are not eligible for paid time off as determined by the payroll group selected in your staff information record in the Human Resources module
You are not scheduled to work on the day you requested off as determined by your work schedule
Your accruals balance is not high enough to enable you to take off the type/amount of time you are requesting