Have you got a question, a problem, or maybe an enhancement request? Your agency's local AWARDS Help Desk is a great resource for all things AWARDS. The AWARDS Help Desk works in conjunction with the AWARDS Messages module to enable users to report AWARDS-related problems and to ask questions about the application for which solutions or answers could not be located in the Online Help system. If your local Help Desk members need additional assistance, they will reach out to us at Foothold.

If you don't know who is on your agency's local Help Desk team, go to the navigation bar > Help > Help Desk. On the Help Desk form that is displayed you'll see your local Help Desk's team members listed under "To."

The Help Desk form also includes a phone field if you’d like your local Help Desk team to contact you. Please note that phone #'s are for local Help Desk use only. Foothold Technology's Help Desk will only contact users through the Messages module in AWARDS.

  https://demodb.footholdtechnology.com/help/?12270