July 2019 - Break the Glass: Using AWARDS Emergency Access







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Things happen that we can't always prepare for. When an individual receiving services finds him or herself in an emergency situation, a provider may need to access his or her records.

AWARDS offers an optional database enhancement called Emergency Access. This feature, located within the Client Search tool, enables users to "break the glass" and access client records in emergency situations even when the user in question does not have the program chart access that would typically be necessary. Click here to find out more about this helpful feature.

Because the Emergency Access feature is optional, it is not automatically available in all databases.  When requested, it is turned on behind-the-scenes in AWARDS. Contact the Help Desk to request that it be turned on in your AWARDS database.

  https://demodb.footholdtechnology.com/help/?12283