The Services - Individual module's Service Plans feature is used to enter and update consumer service plans, as well as to view service plan reports. There are several service plan formats available for use within AWARDS, with the two most commonly used being:
Single Goal Service Plans
Multiple Goal Service Plans
Please verify the type of service plan used at your agency to make sure you refer to the appropriate instructions.
TIP: Other service plan formats may be used by specific program types. For more information on use of those formats (for example, life area treatment plans), please refer to the instruction sheets found here.
IMPORTANT! Keep in mind that agencies where AWARDS is configured with the new PlanBuilder functionality, the Plans and Reviews feature may be in use in place of the Service Plans feature for specific individuals and/or programs.
Use of the Service Plans feature requires the following permissions:
Program Chart Access
Display Any Chart Records Buttons
Display Chart Records Services - Individual Button
NOTE: Permissions are assigned using the Permissions Maintenance feature. If you do not have access to that feature and need a permission listed here, please contact your supervisor or your local Help Desk for assistance.
SINGLE GOAL - Learn how to work with single goal service plans in data entry and report modes.
MULTIPLE GOAL - Learn how to work with multiple goal service plans in data entry and report modes.
Electronically Signing Service Plans - Learn to electronically sign service plans you or others have written, or to assist a client in doing so.
Viewing a Service Types on Service Plans Report - Learn to view a read-only report on the number of services of each type found on client service plans.
Frequently Asked Questions
Training Films & Demonstrations
NOTE: Films and demonstrations marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.
FootholdConnect Event Recordings
NOTE: Recordings marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.
OASAS Life Area Service Plans and Client Data System Uploads (1 hr 25 min) * - July 2014
Learn about two key aspects of AWARDS functionality designed for OASAS programs in NY State: life area service plans, and functionality that enables you to generate a data file from AWARDS to upload your PAS 44, 45, and 47 directly to the OASAS Client Data System.
Service Plans and Service Plan Linked Notes (1 hr 43 min) * - February 2015
Find out to complete these critical components of client record-keeping more effectively and efficiently, avoiding even the most complicated obstacles using helpful tips and tricks. Learn too, about reporting and messaging options that will help you use service plans like a pro!
NOTE: Documents marked with a red asterisk (*) describe functionality specifically configured to meet requirements for programs in a specific state. While in most cases that functionality can still be used by programs in other states, it is not configurable.
Enhancement Request Forms