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AWARDS User's Conference 2018 - Save the Date!
FootholdConnect Events
What's New in AWARDS
This Month in HMIS
Tip of the Month - The Key to a Great Help Desk Ticket!
Foothold News & Blog
AWARDS User's Conference 2018 - Save the Date!
The 11th annual Foothold User’s Conference (formerly known as Expo) is scheduled for Thursday, June 28th, 2018. Tickets will be available starting in January. If you have any questions about the User’s Conference, please email [email protected].
For more information on upcoming FootholdConnect events, please go to FootholdConnect on the AWARDS Home screen's navigation bar, or visit the Upcoming Events page of the Foothold Technology web site. And don't forget... If you've missed any recent FootholdConnect events, you can access the recordings for those in Online Help here!
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As we have done in previous months, we are continuing to make available a new set of useful features and functions to users of AWARDS. As always, this round of upgrades is provided free of charge to all AWARDS users and is described below. If you have any questions, please feel free to ask your local Help Desk or your Foothold Client Services representative. We hope these enhancements improve the way you use AWARDS and provide services!
Deployment Date: 12/13/17
BillingBuilder - Client Gender
One of the required elements for billing in all claim formats supported by AWARDS - 837, UB-04, and HCFA-1500 - and in the Medicaid Services Report is the client's gender. This required data must match the gender that the payers have in their records for each client, and it may differ from information that you are collecting in the recently released Gender Identity field. In order ensure that the correct information is reported to the payers, we are turning on the Sex at Birth field for all BillingBuilder customers, as this will be used in claims and the Medicaid Services Report moving forward.
The gender reported in all claim formats must be one of these: M, F, U. Data entered in the Sex at Birth Field will be mapped to these options as follows:
Male = M
Female = F
Everything else = U
What this means for you:
Female = Female
Trans-Male = Female
Male = Male
Trans-Female = Male
Everything else = Unknown
No further data entry will be needed.
Client File Cabinet - New Permission to Delete Client File Cabinet Items
Previously anyone with chart access was allowed to delete a Client File Cabinet document from a client’s face sheet. Now in order to delete such documents users will need to be assigned a new exception override permission - Delete File Cabinet Documents - under System Setup > Permissions Maintenance. Users will only have the Delete check box available to them during the Client File Cabinet data entry process if they have been given this new permission.
Home Screen - Charts Module Menu Fly-Outs
This exciting continuation of our ongoing improvements to the look and feel of AWARDS replaces the module menu pages for the Charts group of modules with menu fly-outs. As a result of this change, each module within Charts, when clicked, now opens a fly-out menu containing all features located within the module. Clicking on a feature from the menu then take you directly to the next screen in the workflow, be it an index, settings page, client selection page, etc.
In addition, as a part of these enhancements there is a new Reports feature available from the AWARDS navigation bar (replacing the previously existing Reports Menu module under Administration), and there are also changes to how the Agency File Cabinet feature works.
For more information on these changes, please review the following resources and notes...
Resources
The following resources are available to help guide you through the changes made as a part of these enhancements:
Click here to watch a short 5-minute video showcasing the new look and workflow. For a longer introduction to these enhancements, check out this 30-minute FootholdConnect event recording.
New settings are being introduced with this project, which means more flexibility exists when it comes to turning features on/off within modules. The Menu Fly-Outs Request Form outlines what the initial settings will be for all agencies. If you'd like to request a change to those initial settings, please complete the form and send it into [email protected]. New permissions, which will have to be assigned by the agency to those that need them, are also listed in this document.
This document details some new feature locations (for instance, reports that are being replaced with saved ReportBuilder formats) and other items which you may have questions about as you navigate through AWARDS using the menu new fly-outs.
Important Menu Fly-Out Notes
Other important notes related to the project are:
Tip: This does not affect the Client File Cabinet, which continues to be a part of individual face sheets, or the Incidents File Cabinet that can be turned on within incident reports.
Tip: If the same file cabinet document was previously saved on multiple menus, it is now listed multiple times within the new Agency File Cabinet. Duplicate files can be deleted by users with the "Add/Edit Agency File Cabinet Documents" permission.
Hospitals - Make Hospitals Status Inactive
The ability to make hospitals inactive has been added to the Hospitals feature to enable you to better customize the current list of hospitals used in AWARDS. Specifically, when in data entry mode under Hospital > Hospitals, a new Status drop-down is now available to make the hospital’s status “Active” or “Inactive.” When the “Inactive” status is selected the hospital is hidden and unavailable during the process of a new episode record; however, it will continue to be shown in the related reports if that hospital was previously assigned to a client’s record.
Meaningful Use 2015 Updates
As we continue to update AWARDS in preparation for the 2015 Edition of Meaningful Use, the following changes have been deployed this month:
ReportBuilder Enhancements
As part of our ongoing efforts to make AWARDS ReportBuilders as comprehensive and user-friendly as possible, several new data variables have been added to various ReportBuilders within AWARDS:
Yes/No Toggle - New!
A new yes/no toggle option now displays for the following fields in AWARDS, replacing the check boxes that were previously available:
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So much has happened in 2017 that we can't believe the year is already coming to a close. This year HUD kicked up their reporting requirements with the release of the new Sage reporting system, updated CAPER and APR reports, and a brand new Data Quality report. They also finally released the Coordinated Entry Guidebook and are ramping up Coordinated Entry with the deadline for implementation just around the corner in January. With so many changes it's been hard to keep up with everything. But HUD has promised that in 2018 there will be no new Data Standards changes. That's right, HUD stressed several times at the last NHSDC Conference that they will not be making any changes to the data elements in 2018 in order to hopefully give communities a chance to catch their breath and sort out exactly how their Coordinated Entry Systems will be implemented.
Even though HUD is trying to slow down with the changes, here at Foothold we're still hard at work making improvements to our system, and especially to the tools available for Coordinated Entry. We have several projects in the final stages of planning for Coordinated Entry, including enhancements to Central Intake, Waiting Lists, and One-Button Uploads.
In addition to the Coordinated Entry work, we do know of several reports that will be updated in the coming months. The first report to be updated is the PATH Annual Report Survey (ARS). The new report will be released later this month, bringing that report into alignment with the 2017 Data Standards and reporting requirements for PATH. In January there will be an update to the Point In Time Report. And in March there will be updates to the System Performance Measures report. Finally, later in 2018 there will be a completely new AHAR report. The new AHAR report will consist of a file export that is plugged into HUDHDX, removing the requirement to key in all that data manually. These reporting changes just further prove the importance of useful data and good data quality.
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Tip of the Month - The Key to a Great Help Desk Ticket!
Did you know... that the key to a great Help Desk ticket is a path? Although the Description text box on the Help Desk form enables you to enter whatever details you'd like, the best way to ensure that the Help Desk is able to address your question or problem quickly is to use that spot on the form to provide a "path." A path is a roadmap to where you are in AWARDS, listing any buttons or links you clicked, and all of the fields and options you filled in along the way, starting from the Home screen. For example, if you have a question about a specific progress note you wrote about a former client, your path might look something like this:
Charts > Sample Program > Services > Progress Notes > Roster Archives, Sally Jones > CONTINUE > 113017 General Chart Note > CONTINUE > detailed description of the question...
Similarly, if you had a problem with the results of a ReportBuilder report, you'd want to expand your path to include information on what data variables you included, which report settings you used, and so on.
The more detail you can provide about the exact point at which a problem came up or how you accessed the exact record about which you have a question, the quicker the Help Desk can get you back to work!
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Check out the latest in Foothold news and recent entries from the Foothold blog!
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https://demodb.footholdtechnology.com/help/?12158
