Changing an Existing Login ID







Previous Topic  Next Topic 

To change an existing login ID if it was entered incorrectly or if the user's name has changed, complete the following steps from the AWARDS Home screen:

    1. Click Administration from the left-hand menu, and then click System Setup.  The System Setup fly-out menu is displayed.
    2. Click Login Maintenance, and then click Create New Login.  The New System Login Request page is displayed.

    1. Click the Select User drop-down arrow and select the user for whom the login ID is to be changed. 

  TIP: By default, the Select User list is composed of only those employees who have a staff information record but who do not yet have a login. To view a full list of employees as is required for changing a login ID, you must have the Change Login Name exception override permission.

  TIP: If the login to be changed is for a client rather than an employee, click Show Clients prior to making a selection.

    1. In the Login field, type the new login ID for the user.

  TIP: When entering the login, be sure that it is unique and that it is at least 4, but no more than 48, lowercase letters and/or numbers.

    1. In the Password field, type a placeholder password.

IMPORTANT! The New System Login Request page requires entry of a password; however, during the process of changing a login ID, the user's existing password is not actually changed. As a result, the password entered in this step is only a "placeholder" password.  For more information on changing passwords, please see Changing a Password.

  TIP: When entering the password, use at least 8, but no more than 12, letters and numbers. 

    1. Click the User Group drop-down arrow and select a placeholder user group. 

IMPORTANT! The New System Login Request page requires selection of a user group; however, during the process of changing a login ID, the user's existing user group assignment is not actually changed. As a result, the user group selected in this step is only a "placeholder" user group. For more information on updating user group assignments, please see Update User Group.

    1. Click SUBMIT REQUEST.  The user's login ID is saved and a confirmation page is displayed stating that the login was successfully changed.

The process of changing an existing login ID is now complete.

  https://demodb.footholdtechnology.com/help/?10785