Viewing a Services Delivery Report







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To view a read-only Services Delivery Report, complete the following steps from the AWARDS Home screen:

  TIP: The following instructions detail the process of viewing a Services Delivery Report from within the Outcomes module.  When doing so, the report can only be run for one program at a time.  To run the report for a group of programs instead, do so from within the Reports module.

    1. Click the Program drop-down arrow in the upper-right corner of the page and select the program for which the report is to be viewed.
    2. Click Charts from the left-hand menu, and then click Outcomes.  The Outcomes fly-out menu is displayed.
    3. Click Service Utilization.  The Services Delivery Report page is displayed.

    1. Only information regarding services provided during the date range entered in the Start Month/Year and End Month/Year fields on this page will be included in the report.  Make changes to the default date range as necessary by clicking the drop-down arrows and selecting the correct start and end months and years.
    2. Click one of the service type radio buttons to indicate what type of information is to be included in the report.  Available options are:

  Overview of Services Provided - When this option is selected, the report will include information on the number of services per client, number of clients served, and the number of services provided per client per day, as well as the number of progress notes written for each service type.

  Note Days vs Services by Coverage - When this option is selected, the report will be  generated in the form of a service coordinator documentation activity report for a selected worker or all workers.  This report will include information on those consumers each service coordinator has written a note for during the selected time period, as well as the number of note days and ISP note dates for each of those consumers.  This report will also contains the total number of progress notes, group notes, referral tracking notes, consumers, attendance, and applicants for each service coordinator or the selected service coordinator.

    1. If the report should only include information pertaining to service plan linked notes rather than all progress notes, click the Report Service-Plan-Linked Notes Only? checkbox.
    2. Click CONTINUE

If the Overview of Services Provided option was selected in step 5, the read-only services delivery report is displayed on the Services Delivery Report page.  The process of viewing a services delivery report is now complete.

If the Note Days vs Services by Coverage option was selected in step 5, the Service Coordinator Documentation Activity Report Worker Selection page is displayed.  Continue with step 8.

    1. Click the Worker drop-down arrow and select the worker/service coordinator for whom the report is to be viewed.  The default value is "All Workers."
    2. Click CONTINUE.  The service coordinator documentation activity report is displayed on the Primary Service Coordinator Documentation Activity Report page.

The process of viewing a services delivery report is now complete.

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