Have you ever written in to the AWARDS Help Desk to request that a service type be added, relabel a progress note type, add a charting timetable event, or configure a service plan schedule? These are changes that the Foothold Help Desk can make for you, but there's one thing to consider; these types of configurations are made at the program type level, rather than at the individual program level.

There's a great tool you can use in AWARDS that will help you determine which program types should be configured: the Agency Programs ReportBuilder!

The Agency Programs ReportBuilder allows you to create customized reports of program setup and administration information, including which programs belong to which program types. Once you've determined which program type(s) you want configured, simply send that list to the Foothold Help Desk, along with the changes you want, and we'll be happy to assist you.

The Agency Programs ReportBuilder is also an excellent resource for determining the type of intake form a program uses (single-step or multi-step), if HMIS Data Elements are turned on, a program's funding sources, assigned program directors/deputy directors, and much more. Users also have the option to include information about discontinued programs in the report. We've made it even faster and easier to access by creating a saved report format labeled Programs By Program Type, so it's already there for you when you need it.

For more information about the Agency Programs ReportBuilder, click here.

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