March 2017 - Resetting Your AWARDS Username and Password







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Did you know...

...that for security purposes it's Foothold Technology's policy NOT to reset the username and/or password for any AWARDS user.  As a result, it's important that you:

    1. Set your Security Details, including your security question and email address, so that you can reset your own information in the event you ever forget your username or password.

  TIP: Click here for a quick reference guide and short instructional video on setting Security Details.

    1. Know who to contact if you need assistance.  Your supervisor or your agency's local Help Desk team will be able to help you in getting back on track if you run into any issues resetting your own username/password or if you have problems logging in.

Bonus Tip!

If you don't know who is on your agency's local Help Desk team, go to the navigation bar > Help > Help Desk.  On the Help Desk form that is displayed you'll see your local Help Desk's team members listed under "To."

  https://demodb.footholdtechnology.com/help/?12108