April 2017 - Communicating Compliantly







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Did you know...

...email is not secure and should never be used to transmit client names or other identifying information?  Doing so is a violation of HIPAA regulations. In the event that it is necessary to send client information to someone via email - whether it's to Foothold Technology staff for the purposes of troubleshooting or other assistance with your AWARDS database, or to other staff within your agency or program - that information (including any screenshots or attachments) must be de-identified, for example by limiting names to a few letters or referencing clients by AWARDS ID.  Alternately, instead of email it's a great idea to get in the habit of transmitting client identifying information via AWARDS messages, which are completely secure and 100% HIPAA-compliant!

  https://demodb.footholdtechnology.com/help/?12111