Service Referrals

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The Service Referrals feature in the AWARDS Services - Individual module enables case managers and counselors to quickly and easily record outgoing referrals being made for a consumer. Service referral reports can also be viewed using this feature.

  NOTE: Service Referrals are also accessible from within the Discharge module's optional Referrals Out feature.  (If that secondary point of access is not presently available and you would like it to be, please complete the "Discharge Menu: Referrals Out" portions of the Discharge - Implementation Requests Form and submit it to [email protected].) This portion of Online Help focuses solely on accessing Service Referrals from the Services - Individual module.

Required Permissions

Use of the Service Referrals feature requires the following permissions:

Program Chart Access
Display Any Chart Records Buttons
Display Chart Records Services - Individual Button

  NOTE: Permissions are assigned using the Permissions Maintenance feature.  If you do not have access to that feature and need the permission listed here, please contact your supervisor or your local Help Desk for assistance.

Click-by-Click Instructions

Working with Service Referral Records - Learn to enter, update, and delete service referral records.

Using the Service Referrals ReportBuilder - Learn how to generate customized reports of service referral information along with basic client demographics.

A Closer Look @ Fields & Options

Service Referral Fields / Options - Learn about the fields/options available for configuration during service referral data entry.

Frequently Asked Questions

Service Referrals Frequently Asked Questions