The following frequently asked questions regarding the Waiting List Configuration feature can be a useful reference when you have your own questions about the functionality.  Click a question from the list here to navigate directly to the corresponding answer, or scroll through the full list of questions and answers below.

Why is my new waiting list not displaying in the Waiting List ReportBuilder or when I try to add clients to it?

Why is my new waiting list not displaying in the Waiting List ReportBuilder or when I try to add clients to it?

Check to make sure the requirements have been set for your waiting list configuration using the details provided on the Configuring Waiting Lists page.

In particular, in step 3, be sure you have clicked the edit icon to the right of "Requirements & Sorting Options" or "No requirements have been set. Please click the icon to add requirements." This step is necessary even if your waiting list doesn't have requirements.  The waiting list is a ReportBuilder and this step actually builds the report.  The fields you pick are the fields which will display and the filter options create criteria if you need them. Not every waiting list has criteria, but you still need to pick fields and save the report format in order to use this waiting list.

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