Waiting List Configuration

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The optional AWARDS Waiting List functionality - turned on by request for each database - enables agencies to create customized waiting lists with specific requirements and to assign source and destination programs for those lists.  Waiting lists can be used for a single program or group of programs, within one agency or across agencies in a multi-agency database.  For example, if your transitional housing program is full, clients can be placed on a waiting list configured for that program until a bed opens up.  For HMIS purposes, waiting lists can be used as an easy way to implement Coordinated Entry.

Administrators with permission to the Waiting List Configuration component of the Waiting Lists functionality can use it to create, edit, and manage waiting lists, as well as to run reports related to waiting lists.   These waiting lists are then used elsewhere in AWARDS for data entry purposes.

  TIP: Once created, users can place clients from a source program onto a waiting list if they meet the set criteria, and from a waiting list clients can then be placed into destination programs.  These tasks can be performed from a variety of locations in the Intake/Admission and Profile modules.  For more information on that aspect of the Waiting Lists functionality, click here.

Required Permissions

The Waiting List Configuration feature is available to users with the following permissions:

Waiting List Configuration

  NOTE: Permissions are assigned using the Permissions Maintenance feature.  If you do not have access to that feature and need the permission listed here, please contact your supervisor or your local Help Desk for assistance.

Click-by-Click Instructions

Configuring Waiting Lists - Learn to add, edit, view, and delete waiting lists.

Using the Waiting List Clients ReportBuilder - Learn to generate customized reports of clients on waiting lists over a specified date range.

Using the Waiting List Configurations ReportBuilder - Learn to generate customized reports of waiting list configuration details, including requirements.

A Closer Look @ Fields & Options

Waiting List Configuration Fields / Options - Learn about the fields/options available for data entry during waiting list creation and maintenance.

Frequently Asked Questions

Waiting List Configuration Frequently Asked Questions

  FootholdConnect Event Recordings

  NOTE:  Recordings marked with a red asterisk (*) were made prior to deployment of significant AWARDS enhancements and do not reflect those changes; however, the overall content is still relevant and useful.

Waiting Lists Preview  (51 min) * - September 2016

A guided tour of the new Waiting Lists functionality in AWARDS.