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Can data entered in FormBuilder forms be used to generate invoices using the BillingBuilder?
Can the Consumer Billing Dashboard be used to record multiple payments toward a single service?
How can I tell which services have been billed/not billed?
Why is the Billing Services Report not showing all of my posted invoices and payments?
Can data entered in FormBuilder forms be used to generate invoices using the BillingBuilder?
In general, data entered in FormBuilder forms does not interact with the BillingBuilder; however, there are two exceptions:
NOTE: In such instances you are not billing based on the contents of the form, but rather on the fact that the form has a done date entered.
NOTE: The E&M Code FormBuilder form is not turned on by default, but it can be downloaded using the Download Shared Forms component of the FormBuilder.
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Can the Consumer Billing Dashboard be used to record multiple payments toward a single service?
The Consumer Billing Dashboard can only be used to make the first payment (using either the Entering Co-pay Amounts process or Entering Self-Pay Amounts process). All subsequent payments must be reconciled through A/R as detailed under Adding a Payment or Making a Payment Toward an Outstanding Balance.
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How can I tell which services have been billed/not billed?
A data variable called Invoice ID (Batch ID) is available in the following Services module ReportBuilders for all agencies that use the BillingBuilder:
- Contacts Log ReportBuilder
- Group Notes ReportBuilder
- Progress Notes ReportBuilder
- Service Contacts ReportBuilder
When the Invoice ID (Batch ID) variable is included in one of these ReportBuilders and populated with data, it indicates that the service has been billed/invoiced (meaning that an invoice has been generated and posted to A/R for that service). If a service is associated with multiple posted invoices, all invoice IDs are reported in the order of the oldest to the newest invoice.
NOTE: This data field is only populated for program services that are linked to configured billing types. AWARDS hard coded billing types/program services are not included.
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Once a 997 response file is uploaded, you will need to review the file to identify any errors that need attention. First find the original claim file whose submission resulted in receipt of the response file, and then parse that claim file so that you can identify the lines in it which have errors.
To parse a claim file, complete the following steps:
The process of parsing and troubleshooting a claim file is now complete.
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If you only upload the 835, but do not read it before creating the remittance worksheet, the worksheet will not recognize that an 835 is present. If you did just upload the 835, delete the worksheet, make sure to read the 835, and then create a new worksheet.
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When you generate a re-bill batch, AWARDS looks at the Month/Year selected to see what procedures to look for to re-bill. If you are re-billing for procedures that have an end date in the past, you may have to adjust these settings, since they default to the previous month of the current year.
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Batches continue to appear under open batches in the remittance worksheet area if there are any pending payments or partial payments outstanding in the posted remittance worksheet. If you no longer want the batch to display, change the status of the pending invoices and partial payments, for example to paid, void, or re-bill.
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Why is the Billing Services Report not showing all of my posted invoices and payments?
The Billing Services Report will only be accurate if there are no "scratch" batches under BillingBuilder > Edit Invoice Batch. If there are any that aren't posted, delete them and the report will work correctly.
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https://demodb.footholdtechnology.com/help/?11361