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The AWARDS MedSupport feature (provided by CaraSolva) is an add-on service that allows agencies to organize and automate repeatable medical functions, such as medication administration, vital sign readings, and designated tasks. When subscribed to, this feature is accessible from the Medical fly-out menu for users with permission, allowing for single sign-on access. For more information on this powerful add-on tool, please refer to the resources provided below.
Required Permissions 
Because the MedSupport feature is an optional add-on service available by subscription, it is not automatically available in all databases, nor is it automatically available for all users when an agency subscribes to it. In subscribing agencies, access must be assigned to individual users and requires the following permissions:
Program Chart Access
Display Any Chart Records Buttons
Display Chart Records Medical Button
MedSupport Data Entry
NOTE: Permissions are assigned using the Permissions Maintenance feature. If you do not have access to that feature and need a permission listed here, please contact your supervisor or your local Help Desk for assistance.
Click-by-Click Instructions 
For detailed information on using MedSupport, CaraSolva’s Support system is the primary reference source; however, the following Quick Start Guides outline the basic setup tasks required to integrate MedSupport and AWARDS, as well as how to use it in an ongoing way, and are designed to complement your MedSupport training.
Setting Up MedSupport in AWARDS - Quick Start Guide for Administrators
Using MedSupport in AWARDS - Quick Start Guide for Users
MedSupport Emergency Access - Instructions for anyone needing to access MedSupport directly in the event that AWARDS is unavailable
Training Films & Demonstrations 
MedSupport - An Introduction (7 min) - July 2019
FootholdConnect Event Recordings 
User's Conference Continued - A Demonstration of MedSupport (60 min) - July 2019
Join us as we meet the CaraSolva team, learn about the MedSupport integration process, and take you through a full demo of the software.
Frequently Asked Questions 
MedSupport Frequently Asked Questions
Service Agreements 
As noted above, MedSupport is an optional add-on service available for subscription as a part of AWARDS. If you are interested in learning more about the MedSupport service and/or you would like to proceed with signing up for it, please download and complete the agreement below, and then submit it to your Foothold Customer Success & Advocacy team representative.
MedSupport - Information & Service Agreement
https://demodb.footholdtechnology.com/help/?12286
