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Zoom is a widely used remote communication tool that enables service providers to connect with clients in a HIPAA-secure way, accommodating telehealth needs from one-on-one counseling, to meetings in a group setting.  Foothold Technology has integrated Zoom into AWARDS with a single sign-on to allow its users to conveniently and securely start meetings without leaving AWARDS.   This functionality is optional, and must be enabled by your AWARDS administrator.  Once turned on, Zoom will be accessible to ALL users from the AWARDS navigation bar, using the Zoom icon in the top-right corner.

Required Permissions

If the AWARDS / Zoom integration is turned on in your AWARDS database, you must have a Zoom account to take advantage of it.  No additional AWARDS-specific permissions are required.

  NOTE: One exception to the above - if you are an AWARDS administrator and need to turn the existing Zoom integration on, it requires access to System Setup > Business Rules > Zoom Settings.  For information on permissions required to access that feature, click here.

Click-by-Click Instructions

For detailed information on using Zoom, the following Quick Start Guide outlines the basic setup tasks required to integrate Zoom and AWARDS, as well as to walk you through the basics of interacting with Zoom from within AWARDS.

Zoom in AWARDS - Quick Start Guide

Useful Links

Have questions about Zoom itself?  Please visit Zoom's Help Center - https://support.zoom.us/hc/en-us.

A Note on Data Retention

How long Foothold Technology retains your Personal Data, including for purposes of third party apps, is dictated by the Health Insurance Portability and Accountability Act as well as the HiTECH Act. Foothold Technology is a Business Associate as defined by HIPAA and we will retain your Personal Information for the period necessary to fulfill the purposes outlined in the Federal law and our Business Associates Agreement.

You can find more information about our Data Retention policies in your BAA and here: https://footholdtechnology.com/human-services-software/hipaa-compliant-ehr/#HIPAA