Before using AWARDS, it is necessary to launch an AWARDS database session and sign on to the application.  To do so, complete the following steps:

1. Open an Internet browser such as Internet Explorer, Firefox, or Chrome.
2. Enter your agency or continuum's AWARDS URL into the browser and press <Enter>.  The AWARDS Login page is displayed

The AWARDS URL will typically be https://agencyname.footholdtechnology.com, where "agencyname" is the name or acronym for your agency or collaborative.

3. In the fields provided, type a valid AWARDS username and password.
4. Click Log In or press <Enter>.  The AWARDS Opening Menu page is displayed.

The process of logging into AWARDS is now complete, and AWARDS is now available for use.

Tips on Logging In

→ When logging into AWARDS, you might see a number of pop-up messages:

- You are now leaving/entering a secure site - Click YES.

- Do you want Windows to store your password? - Click NO.  You should never let a computer store your password!

→ You might also see an "Authentication Failed" error message above the Username and Password fields on the AWARDS login page.  If so:

- Verify that the caps lock button on your keyboard is off.

- Verify that you are using the correct AWARDS address (URL) - https://agencyname.footholdtechnology.com, where "agencyname" is the name or acronym for your agency/collaborative. 

Don't forget the "s" in https when entering your URL!  You won't be able to access AWARDS without it.

- Verify that you have entered the correct username and password.� If you are unsure what your username is, or if you need your password reset, please contact your supervisor.

- Verify that you do not have caps lock on - passwords are case-sensitive.

- Try logging in from another PC to rule out computer-related problems.� If you can login from one PC but not another, compare the browser settings between the two and make adjustments accordingly.

  https://demodb.footholdtechnology.com/help/?10020