Quarterly Help Desk Calls







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Foothold Help Desk Calls are an ongoing opportunity for your agency to connect one-on-one with experienced members of the Foothold team.  These calls are informal, typically last about an hour, and are tailored for you and your team.  We don't intend for these calls to be live support sessions, but rather a chance to take a top-down look at how your agency supports AWARDS and the role the Foothold Help Desk can play in that effort.  A typical call agenda covers:

  Updates on any current Help Desk requests

  Discussions about recent issues/trends/challenges

  New AWARDS features

  How does your Help Desk work?

  Open Q & A

Foothold will periodically send out an invitation to participate in one of these calls, and you can also request a call for your agency at any time.  Due to the nature of these calls, they'll be most effective if held no more than quarterly each year. 

Set Up a Call!

If you're interested in joining us for a Help Desk call, please complete this form.

  https://demodb.footholdtechnology.com/help/?11793