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Can attached documents be write-protected?
Can existing files be batch categorized?
Can I delete or add multiple file cabinet files at one time?
Can I limit access to a file to specific staff?
Can the 32MB storage limit for the Agency File Cabinet be increased?
What does the error "only continuum staff can add/edit documents" mean?
Why do I see an old File Cabinet category in the ReportBuilder that's no longer available for use?
Why doesn't anything happen when I click a link to download a file or attachment from AWARDS?
Can attached documents be write-protected?
AWARDS does not prevent users who open an attached file from making changes to it on their computer; however, the changes made will not be reflected on AWARDS unless the updated file is attached in place of the original file. If you are concerned with the possibility that files will be altered, you can protect the file before attaching it to the AWARDS system. The steps for doing so will vary based on the software used to create the file.
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Can existing files be batch categorized?
While we are examining the possibility of adding a feature that will allow multiple files to be edited and categorized at once, the functionality is currently limited to categorizing one file at a time.
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Can I delete or add multiple file cabinet files at one time?
Files can only be added individually; however, they can be deleted in groups using the multi-select checkboxes on the file cabinet index.
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Can I limit access to a file to specific staff?
No. Agency File Cabinet files are viewable by all users of your AWARDS database.
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Can the 32MB storage limit for the Agency File Cabinet be increased?
Yes. If you would like to increase the storage limit for the Agency File Cabinet so that it is greater than the 32MB default, please review the File Cabinet - Additional Storage Space Information & Pricing Guide and contact your Foothold Customer Experience team representative. There is a fee associated with this increase.
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What does the error "only continuum staff can add/edit documents" mean?
In multi-agency databases continuum staff can assign the "Add/Edit Agency File Cabinet Documents" permission to anyone, but only they have the actual authority to use that permission. If you are non-continuum staff and have the ability to add or update files, it means that a continuum staff member has given you the "Add/Edit Agency File Cabinet Documents" permission. While you will be able to view any attached documents as all users can, you will receive an "only continuum staff can add/edit documents" error if you try to attach or edit one. Please contact a continuum staff member and request that the permission be removed.
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Why do I see an old File Cabinet category in the ReportBuilder that's no longer available for use?
When a category in the custom categories list is disabled it is removed from availability when categorizing files in the future; however, it is retained as part of historical data. Any existing files assigned to that category at the time it was disabled will continue to display that original category assignment in the ReportBuilder unless/until that category selection is changed.
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Why doesn't anything happen when I click a link to download a file or attachment from AWARDS?
Clicking a link in AWARDS to download a report/export file, message attachment or File Cabinet file is designed to generate a "PHI Download Alert" pop-up notification to inform you that the content of the download may contain confidential or protected information and should be handled accordingly. If you have a pop-up blocker turned on in your browser's settings and have not exempted *.footholdtechnology.com so that it is always allowed to open pop-ups, it will seem as if nothing is happening when the AWARDS link is clicked. Please see the instructions for your browser to adjust the settings related to the pop-up blocker.
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https://demodb.footholdtechnology.com/help/?10129
