The following frequently asked questions provide details on the most commonly asked about pieces of the DataBridge feature. Click a question from the list here to navigate directly to the corresponding answer, or scroll through the full list of questions and answers below.
The contents of DataBridge files cannot be limited by program from within AWARDS. You would need to export/download the data file in question and then limit the contents from within Excel or a report writer application.
On your PC, go to "My Computer" and select Tools and then Folder Options. Click the File Types tab, and on the list of "Registered file types:" scroll down to .xls, highlight it, and then click Advanced. On the Edit File Types dialog box that is displayed, click off the Confirm open after download option, and then click OK and close the folder options dialog box to complete the process.
When a DataBridge file is opened directly from within AWARDS, Microsoft Excel is used to display the file. You can also choose to save the DataBridge file to your PC and later open it in Excel (or a similar application). Foothold Technology does not support use of Excel or any applications other than AWARDS. In the event that assistance is needed once the data contained in the DataBridge file has been taken out of AWARDS, we recommend referring to the help system of the application you are working with for more information on its data manipulation features.
To do so, save the file from AWARDS, being sure to set the save as type option on the save dialog box to "All Files," and add .txt to the end of the File Name field prior to saving. For more information on saving DataBridge files, click here.
Yes, the audit trail captures the name of the worker who accessed a DataBridge file, the name of the file, and the date and time it was accessed.
The DataBridge is available to a limited number of users at the agency (usually one or two). The users to which access is available is set by the agency and implemented with behind-the-scenes setup done by the Help Desk. Contact the Help Desk if it is necessary to make the DataBridge available to another user.
In the event that the DataBridge file you are working with is too large for Microsoft Excel to display properly, you will receive a "File not loaded completely" error upon opening the file (from within AWARDS or from any location to which the file has been saved). In the event that this occurs, the file will need to be saved as a .txt file so that it can be opened from within Microsoft Access (which will be capable of displaying it in its entirety). To do so, save the file from AWARDS, being sure to set the save as type option to "All Files," and add .txt to the end of the File Name field prior to saving. For more information on saving DataBridge files, click here.