To open or save a DataBridge file, complete the following steps from the AWARDS Home screen:
IMPORTANT! This page only displays links to those DataBridge files you specifically requested at the time DataBridge access was turned on behind-the-scenes by your Foothold Customer Success & Advocacy team representative. If, at any time, you need to change which files are accessible, please contact your representative or the Help Desk for assistance.
TIP: DataBridge files can also be saved by right-clicking the file's link and selecting Save Target As.
Open the file - To open the DataBridge file in Microsoft Excel, click Open. The DataBridge file is opened and displayed in Microsoft Excel. To return to AWARDS at any point, click the browser's Back button.
TIP: When viewing the DataBridge files in Excel, it may be necessary to adjust column widths to get the data to display properly.
NOTE: In the event that the DataBridge file is too large for Microsoft Excel to display properly, a File not loaded completely pop-up is displayed when the file is opened (from within AWARDS or from any location to which the file has been saved). In the event that this occurs, the file will need to be saved as a .txt file so that it can be opened from within Microsoft Access (which will be capable of displaying it in its entirety). To do so, use the save option explained below. Be sure to set the Save as type option to "All Files," and add .txt to the end of the File Name field prior to saving.
Save - To save the DataBridge file to your PC without first opening it, click Save. The Save As dialog box is displayed. Chose the location to which the file should be saved, and then click Save. The file is then saved and can later be opened using Microsoft Excel.
TIP: If the option to both open AND save the DataBridge file is not available on the File Download dialog box, you can adjust your PC's settings. To do so, click the Windows Start button (in the bottom left corner of your screen), and from the menu that is displayed, select My Computer. From the file menu on the page that is then displayed, select Tools, then Folder Options. The Folder Options dialog box is displayed. Click the File Types tab, and on the list of "Registered file types:" scroll down to .xls, click it, and then click Advanced. On the Edit File Types dialog box that is displayed, check off the Confirm open after download option, then click OK and close the Folder Options dialog box to complete the process.
The process of opening or saving a DataBridge file is now complete.