Work Schedules Frequently Asked Questions







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The following frequently asked questions provide details on the most commonly asked about pieces of the Work Schedules feature.  Click a question from the list here to navigate directly to the corresponding answer, or scroll through the full list of questions and answers below.

Can an employee be scheduled to work at a different worksite each day?

How do I add a worksite missing from the selection list on the work schedule data entry page?

What does my "supervisory tree" consist of?

Why can't I access the work schedules of all users in my program if I'm a program director?

Why did I receive a "24 hour or more work shift" error when entering/updating an employee's work schedule?

Can an employee be scheduled to work at a different worksite each day?

Yes.  Each shift must be entered as a separate line within the work schedule, and a different worksite can be selected for each shift.

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How do I add a worksite missing from the selection list on the work schedule data entry page?

If a worksite is missing, please contact the Help Desk for assistance.

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What does my "supervisory tree" consist of?

The definition of "supervisory tree" varies from feature to feature.  As a result, the list of supervisees for each may be different.  For example, in some features supervisory tree means the user and his or her direct supervisees.  In other features the supervisory tree also includes another layer below that to encompass the supervisee's own supervisees.

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Why can't I access the work schedules of all users in my program if I'm a program director?

You can only access the work schedules of other people via the Attendance module if you are their work supervisor, or if you are a member of the "Human Resources" user group. 

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Why did I receive a "24 hour or more work shift" error when entering/updating an employee's work schedule?

This error is received when a shift of more than 24 hours is entered on the work schedule.  In many cases this happens when the employee's weekly schedule is entered on a single line in the work schedule as, for example, Monday 9:00AM to Friday 5:00PM instead of on five separate lines where each day worked is entered individually. 

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