Working with Client Identifiers






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To enter, update, or delete a client identifier (ID) record, complete the following steps from the AWARDS Home screen:

    1. Click Charts from the left-hand menu, and then click Entitlements.  The Entitlements fly-out menu is displayed.
    2. Click Client Identifiers.  The Client Identifiers index page is displayed.

    1. Click the Program drop-down arrow in the upper-right corner of the page and select the program associated with the client for whom ID records are to be worked with.
    2. Click the Client drop-down arrow and select the client for whom ID records are to be worked with.

  TIP: If the ID records to be worked with are for a former (discharged) client, first click the Archives toggle to the right of the client selection option.

The index page is automatically refreshed to display any existing ID records for the selected client.

  TIP: When working on the index page, records are easily accessible using the following tools and navigation features:

Sorting options - By default records in the index are sorted alphabetically.  Click a column header in the data table to sort the index by a different type of data.  Click the heading again to reverse the sort.

Navigation options - 10 records are displayed on the page by default. To access records on subsequent pages of the index (when applicable), click the arrows in the bottom-right corner of the table. To display 25 or 50 records at a time, click the Show drop-down to the left of the record count, also in the bottom-right corner, and make a selection.

Once you select records on the index, a count of how many total records are selected is displayed in the action bar. Selections are maintained while moving from one page of the index to the next; meaning, you can select records on the first page (showing records 1-10 by default) and move to the next page (displaying records 11-20) without losing the selections made on the first page. Links for Show all selected records and Uncheck All are available beneath the index table for easy navigation.

Search and filtering options - A Search field is available on the action bar along with a corresponding Filter by drop-down list.  To search the contents of the index (including those records not currently displayed on the page), enter a value in the Search field.  The index is automatically updated as you type.  To further narrow your search, use the Filter by selection to indicate whether the search should look at data in "All Columns" (the default) or a specific column.

Related features access - The Client Identifiers ReportBuilder link on the left-hand menu bar provides a shortcut to access the ReportBuilder for this feature.  For instructions on using that ReportBuilder, click here. 

    1. At this time, complete one or more of the following tasks as needed:

   Add a new ID record - To do so, click the Add New Identifier icon from the action bar above the records table.  A new data entry page is displayed.  Configure the fields and options on this page as necessary, and then click Save.  The ID record is saved and a confirmation page is displayed.

  NOTE: The Unique Identifier drop-down list is customizable and is configured at the agency level.  The selections available here are those configured for your agency.

  NOTE: Only one ID record can be entered per client for each option in the Unique Identifier selection list.  In the event that a second record of the same type is entered, a pop-up error is displayed. 

   Update an existing ID record - To do so, click the record to be updated, or click the checkbox to the left of that record, and then click the Edit icon from the action bar above the records table.  A data entry page is displayed.  Make changes to the information on this page as needed, and then click Save.  The ID record is saved and a confirmation page is displayed.

  NOTE: The Unique Identifier drop-down list is customizable and is configured at the agency level.  The selections available here are those configured for your agency.

  NOTE: Only one ID record can be entered per client for each option in the Unique Identifier selection list.  In the event that a second record of the same type is entered, a pop-up error is displayed. 

   View or print an existing ID record - Click the checkbox to the left the record to be viewed or printed, and then click the View icon from the action bar above the records table.  A read-only version of the record is displayed and can be printed as needed using your browser's print option.

   Delete an existing ID record - Click the checkbox(es) to the left of the record(s) to be deleted, and then click the Delete icon from the action bar above the records table.  A confirmation message is displayed.  Click OK to proceed with the deletion.  The selected record(s) are deleted and the updated index is displayed.

   Return to the Client Identifiers index - To do so, click the To Index icon from the action bar while working in an ID record to return to the index page.  You can also return to the index page at any time by clicking Client Identifiers from the breadcrumbs trail below the AWARDS navigation bar.

The process of working with client identifier records is now complete.

  https://demodb.footholdtechnology.com/help/?11842